FAQs

Return Policy

1

Because each fixture is a one‑of‑a‑kind build, returns are not offered. Exchanges may be considered individually, depending on the situation.

Shipping Expectations

2

All orders ship via UPS within 3–4 days of purchase, unless a faster shipping rate is selected. Once your package has been mailed, tracking information will be sent to your email.

Bulb Replacement

3

The existing lightbulb is included with your piece. Once purchased, we will send you information on where to purchase an identical bulb once yours runs out. These typically range from $5-20.

Other Inquiries

4

You can reach us anytime via our contact page or email. We aim to respond quickly—usually within one business day.